Arrival, getting into the medina, parking, payment, breakfast: the answers to the questions we are asked most often.
Check-in is from 14:00 and check-out before 12:00. If you arrive late in the evening or very early in the morning, just let us know: we will arrange the welcome.
From Bab Souk square, take the alley going down on your right and follow it for 70 metres, about a minute. The hotel is opposite the fountain, in the small dead-end alley. The medina is pedestrian-only, so the last few metres are on foot. Tell us your arrival time and we will guide you by phone or WhatsApp.
The hotel has no private car park — the medina is pedestrian-only. A public car park is a few minutes away from the hotel; we will show you the way on the day you arrive.
No. Moroccan breakfast is available as an option, on request, for a supplement that we quote before or on arrival.
You pay for your stay at the hotel, in cash (dirhams or euros). No card details are asked for when booking: the website never collects banking data.
Yes. The prices shown on this website include all taxes: nothing is added on arrival. You pay at the hotel exactly the amount confirmed in your booking.
Yes, cancellation is always free, with no deadline. Just let us know by email, phone or WhatsApp.
No. You send a request from the website, we confirm availability, and you pay on arrival.
Yes, wifi is free in the hotel.
Yes. Message us on WhatsApp or call us: we check availability with you and confirm the booking.